short period of time such specialists have been in demand. No longer
are they expatriates with a few years overseas experience and the
capability to impart their knowledge onto others. Cross cultural
consultants now bring expertise that is founded upon a number of key
factors.
Cross cultural consultants generally have a broad knowledge and
experience of two or more different cultures. This knowledge is then
employed to assist companies and individuals overcome challenges
brought about through cross cultural differences in business. Areas in
which assistance is needed may range from relocation briefings to
company mergers or management techniques. The ability to diagnose and
treat cross cultural problems is developed through their experience in
a number of different fields.
Academic Knowledge
Cross cultural consultants will generally have an academic background
either in specific courses such as 'Cross Cultural Communication and
Trade' or 'Cross Cultural Psychology' or in related courses such as
'International Relations' or 'Business Studies'. Their studies will
equip them with the academic skills and knowledge of the field that
will later be applied in the business context.
Business Know-how
It is critical for cross cultural consultants to have considerable
business experience. If this is lacking then academic knowledge is not
usually sufficient to understand the mechanics of business operations.
In order to understand how things work and the different challenges
facing managers and staff it is critical to have experienced it first
hand.
Training Experience
Through courses and practical experience a cross cultural consultant
will have knowledge of training techniques. This will include
communication skills, presentation methods, the use of activities and
utilization of different technology and media.
Living Abroad
Experience of living abroad, mixing with different cultures, speaking
different languages and working in foreign offices is vital for any
cross cultural consultant. Without having been exposed to a different
culture how can one advise on working effectively with that culture?
It is important that this emersion in the target culture has been to
the extent that the cross cultural consultant can totally empathise
with the culture and understand its dynamics.
Speaking a Foreign Language
Language carries with it cultural coding. All experts, commentators
and linguists are unanimous that without knowledge of the language the
culture can never be appreciated. A cross cultural consultant will
therefore have this insider knowledge not only through living and
working in a country but also by using and understanding the language.
The complexity and diversity of cross cultural challenges in the
international business world is reflected in the broad knowledge and
skills of cross cultural consultants. Drawing on expertise gained
through a variety of interrelated fields, the cross cultural
consultant is now truly a specialist of great importance.
For more information on the field please visit http://www.kwintessential.co.uk
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